Platform
Oversight, coordination, and continuous improvement at scale.
Where the Applications provide the interface and the Agents provide the intelligence, GenOS provides the oversight, coordination, and continuous improvement that enterprises need to deploy AI at scale.
GenOS connects knowledge, workflows, governance, and analytics in one unified system. It gives organisations a clear view of how their AI behaves, what actions it takes, where results come from, and how performance evolves over time. It is where teams collaborate, audit, correct, and improve every Solution.
One common platform
Enterprises need control before they trust. GenOS is the only enterprise AI platform built so the control plane is the spine, not a settings page.
Govern
SSO, granular RBAC, per-agent tool policy, audit log on every action. Deployment options: cloud-hosted, BYOC, on-premise.
Guide
Knowledge management, external source configuration, test conversations. Shape behaviour before it ships.
Monitor
Usage and adoption analytics, retrieval quality visibility, knowledge audit. See where AI is paying off and where it is failing.
Improve
Human review, automated evaluations, feedback loops. The system gets better from real usage, not just config.
Governance & Compliance
- Granular permissions and role-based access control
- Audit logs for every workflow, model call, message, and decision
- Guardrails, policy enforcement, and usage controls
- Compliance-ready traceability for internal and external audits
Monitoring & Observability
- Real-time execution logs and traces
- Dashboards for usage, performance, errors, latency, and throughput
- Impact metrics — deflection, time saved, SLA adherence, cost reductions
- Bottleneck and failure pattern detection
Knowledge Infrastructure
- Centralised access to documents, URLs, systems, and structured data
- Automatic indexing, versioning, and retrieval pipelines
- Knowledge audits — outdated, missing coverage, conflicting documents
- Tools to fix and improve knowledge without engineering effort
Human-in-the-Loop
- Case review, approval steps, corrections, and exception handling
- Side-by-side comparisons of agent outputs
- Workflows that request human validation when confidence is low
- History of who approved what and why
Continuous Improvement
- Evaluation pipelines and quality scoring
- Prompts, workflows, and knowledge tuned using real usage data
- Model routing and optimisation
- Improvement suggestions driven by performance gaps and repeated patterns
Infrastructure
Deployed in your environment. Governed by your rules.
Integrations
Connecting how you work
Knowledge sources, productivity suites, ERP and CRM. Out of the box, plus anything else our Forward Deployed Engineers build for your deployment.
Knowledge Sources
SharePointTools & MCPs
M365Deployment
Your infrastructure, your rules
Cloud-hosted
GenOS manages infrastructure, updates, and availability. Fastest path to production.
BYOC
Bring your own cloud. GenOS deploys into your AWS, Azure, or GCP environment — your data never leaves your perimeter.
On-premise
Full deployment inside your own data centre. For regulated industries or strict data residency requirements.
Ready to deploy